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Dealing With Customers
- Guided Study Time
- Client Consultations
- Client Consultation Form Template
- Client Consultations Activity
- Adding Value through Consultations
- The 80-20 Rule
- After the Appointment
- Criticising Your Services
- Dealing with Complaints
- Taking Things Personally
- Fear of Getting Clients
- The Best Friend Effect
- Up Next –
Salon Success: Preventing and Managing Client Complaints