What help and support will be available to me? (The answer is HEAPS!)

The thing we are most proud of here at Monaco is the level of support we offer not just our Novice Trainees but all Nail Techs throughout New Zealand.

  • FORUM – We have a Pro-Only Facebook Group called ‘Monaco Nail Academy Product Support‘ available to all Nail Techs and Beauty Therapists. As a trainee you will get immediate access to this page once your enrolment is accepted. It is a wonderful community and means you can ask any question at any time and have full access to the entire Australasian Education Teams for all of the brands we teach with. It means if we are busy, someone can help – although we do monitor the page all day. We also have a second group just for Novice Trainees and Graduates where you can get more specialised support and extra special discounts.
  • VIDEOS – There are lots of free videos on our YouTube channel, in the Videos Tab of our Novice/Grads Facebook Group. You can also purchase our online modules for extra help.
  • MORE (FREE!) TRAINING – You can request to repeat any of your Lessons for free after you complete a module, whether because you struggle with a particular technique or just want a refresher. Spaces are limited for all classes so it pays to book in advance.
  • ONE ON ONE TRAINING – Need some alone time with us? Book in for one-on-one mentoring with one of our Educators. Completing your standard lessons one-on-one and in-person is $45 plus GST per hour. You can also book separate mentoring sessions for $80 plus GST per hour where you can cover anything you like, additional to your compulsory lessons. We can work on a technique you struggle with, practice your exam, or play with some designs you found on Pinterest!
  • EMAIL – You can email us learn@monaco.ac.nz at any time
  • PHONE – Phone us 09 574 5573 during office hours 8am-4pm Monday-Friday