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  • News
    • Podcast
    • YouTube Channel
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    • Articles
  • Courses
    • About
      • Get Help Choosing a Course
      • FAQs
      • Testimonials
      • Meet the Mentors
    • Complete Qualifications
      • Foundation Certificate in Nail Technology
      • Introduction to Nail Technology
      • Natural Nail Specialist
    • Individual Modules
      • The Theory of Nails
      • Manicures and Pedicures
      • Builder in a Bottle
      • Dipping Systems (SNS)
      • Acrylic
      • Hard Gel
      • PolyGel
      • Soft Gel Extensions
      • IBX
      • E-File
    • Nail Art
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Salon Success: Preventing and Managing Client Complaints
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Home / Classes / All Courses / Business and Marketing / Salon Success: Preventing and Managing Client Complaints
  • Dealing With Customers
    13
    • Guided Study Time
    • Client Consultations
      14 min
    • Client Consultation Form Template
    • Client Consultations Activity
    • Adding Value through Consultations
      03 min
    • The 80-20 Rule
      02 min
    • After the Appointment
      02 min
    • Criticising Your Services
      08 min
    • Dealing with Complaints
      07 min
    • Taking Things Personally
      16 min
    • Fear of Getting Clients
      08 min
    • The Best Friend Effect
      08 min
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Salon Success: Preventing and Managing Client Complaints

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